Name: Creating raving fans

Authors: Ken Blanchard, Sheldon Bowles
Rank:

Rating:

Original Rating:

Pop Rating:

Genres/categories:


Purchase/reserch links:

ISBNs:
9780739309537
0739309536
Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.


Categories:
Science fiction
Fantasy
Mystery
Romance
Business
Classic
Sports
Young adult
Humor
Memoirs
See all categories...