Author: Jon Holt
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Business
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Improving processes, productivity and profitability within your organisation is often best achieved by having a detailed knowledge of business process modelling. It is considered a core competency for anyone involved in managing change and Jon Holt's expert text explores all the main aspects including process analysis and process documentation. Applying the standard modelling notation (UML), the result is a detailed, step-by-step guide to the entire modelling process.
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